Resources

To effectively run a more profitable clinic, operators should focus on 10 essential operational Key Performance Indicators (KPIs), including provider utilization rate, net collection rate, and days in Accounts Receivable. Consistent tracking and utilisation of these KPIs will improve operations, margins, and team capacity.

This comprehensive checklist offers clinics practical advice on perfecting their telehealth workflows using Charm. It identifies key areas such as defining telehealth visit types and rules, standardizing scheduling and booking, and ensuring documentation and billing compliance, among others.

Preparing a medical practice for sale or expansion requires clarity of financials, operational efficiency, standardized EHR practices, and decreased owner-dependency, ensuring stability and easy transfer of operations. A buyer or lender seeks process reliability, operational self-awareness, and predictable performance.

The article suggests specific EHR changes to reduce staff burnout in medical practices, including tracking after-hours EHR-driven work, simplifying visit workflows, using templated responses, managing EHR inboxes, automating repeatable tasks, decluttering EHR configurations, standardizing training, and improving visibility for owners. It recommends focused, measured adjustments for meaningful improvements.

TL;DR: Turning Workflow Fixes Into Dollars Saved You already know your EHR is clogging up your day. What you probably do not have is a clean way to translate that friction into cash. Until you can see the money, every workflow conversation feels like opinion versus opinion. So here is the core question to anchor this entire discussion: How do you turn specific, measurable workflow fixes in your EHR into a clear, predictable dollar impact on your practice? Not a vague sense of

Custom development in Charm, an Electronic Health Record system, can optimize workflows by reducing manual tasks, integrating systems, and implementing new workflow layers. However, it should be based on addressing real operational constraints rather than preferences and should have clear maintenance strategies and discernible returns.

The smooth sale or expansion of a medical practice depends significantly on the efficient utilization of the electronic health record (EHR) system. It is crucial to design the EHR interface for smooth operation, future scalability, making operations easier to understand and manage, and reducing dependence on specific individuals.

To prevent clinic-wide failures during EHR outages, establish a practical uptime plan focusing on reliable operational continuity. Classify critical functions, choose a downtime model, prepare a downtime packet, assign clear roles, test plans with drills, and ensure technical consistency.