top of page
CharmExperts-Logo-Transparent.png

Terms of Service

Effective Date: 1/17/2026

​

These Terms of Service (“Terms”) govern your access to and use of the website, services, and communications provided by Charm Health Experts (“Company,” “we,” “us,” or “our”). By accessing our website or using our services, you agree to these Terms.

 

1. Services

Charm Experts provides consulting, technology, marketing, training, and support services. Our services may include phone calls, emails, and SMS/text message communications related to service delivery, scheduling, support, marketing, and transactional updates.

 

2. Eligibility

You must be at least 18 years old to use our services. By using this website, you represent that you meet this requirement.

 

3. SMS/Text Messaging (10DLC Compliance)

By providing your mobile phone number and opting in, you consent to receive SMS/text messages from Charm Experts, including but not limited to:

  • Appointment confirmations and reminders

  • Service updates and operational notifications

  • Account-related messages

  • Customer support communications

  • Marketing or promotional messages (only where explicitly opted in)

Message Details

  • Message frequency: Varies based on interaction

  • Message and data rates: May apply

  • Carrier disclaimer: Wireless carriers are not liable for delayed or undelivered messages

Opt-Out

You may opt out at any time by replying STOP to any SMS message.
For assistance, reply HELP or contact us at [support email].

Consent to receive SMS messages is not a condition of purchase.

 

4. User Responsibilities

You agree to:

  • Provide accurate, current, and complete information

  • Use the website and services in compliance with applicable laws

  • Not misuse, disrupt, or attempt unauthorized access to our systems or communications

You are responsible for maintaining the confidentiality of any account credentials.

 

5. Intellectual Property

All content on this website, including text, graphics, logos, branding, software, and materials, is the property of Charm Experts or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.

 

6. Payment and Fees (If Applicable)

Fees for services will be disclosed prior to engagement. Unless otherwise stated in writing, all payments are non-refundable.

 

7. Disclaimers

Services are provided on an “as is” and “as available” basis. Charm Experts makes no warranties regarding uninterrupted access, accuracy, or error-free operation.

 

8. Limitation of Liability

To the maximum extent permitted by law, Charm Experts shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to your use of the website or services.

 

9. Privacy

Your use of the website and services is governed by our Privacy Policy, which explains how we collect, use, and protect personal information, including phone numbers used for SMS communications.

 

10. Third-Party Services

We may integrate or link to third-party tools, platforms, or services. Charm Experts is not responsible for the content, policies, or practices of third parties.

 

11. Termination

We reserve the right to suspend or terminate access to our services at any time for violation of these Terms, misuse of our systems, or unlawful activity.

 

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Connecticut, without regard to conflict-of-law principles.

 

13. Changes to These Terms

We may update these Terms periodically. Continued use of the website or services after changes are posted constitutes acceptance of the revised Terms.

​

14. Contact Information

For questions regarding these Terms or our services, contact:

Charm Experts
Website: charmexperts.com

bottom of page