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Our Implementation Services

Role-Based Training
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Front desk: scheduling, intake, eligibility
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Clinical staff: charting, orders, referrals
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Providers: documentation, e-prescribe, lab orders
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Billing: charge capture, claims, statements

Custom Workshops & Office Hours
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Tailored sessions based on your workflows
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Live or virtual group training
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Follow-up Q&A sessions for continued learning

Training Materials & Resources
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On-demand recordings and quick-start guides
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Cheat sheets for daily tasks
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Super-user coaching for internal champions

Adoption Support
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Post-training performance assessments
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One-on-one refreshers for new staff
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Ongoing education as Charm releases new features
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