Resources

The article presents a comprehensive checklist for clinical leaders, detailing when to build or buy tools in Charm, an EHR system. It provides a step-by-step guide that focuses on operational problem definition, cost calculation, workflow mapping, in-house build evaluation, and guardrail setup.

The article provides a practical framework for measuring the return on investment (ROI) of workflow changes in clinics using Charm, emphasizing the importance of defining success metrics, capturing baseline data, building a cost model, conducting controlled rollouts, and documenting outcomes.

Struggling clinics should first stabilize their appointment schedule, streamline their revenue cycle, and reduce Electronic Health Records (EHR) friction to regain control and ensure predictable growth. This approach mitigates chaos, enhances revenue, and reduces staff burnout.

The article guides healthcare clinic owners on identifying effective operational Key Performance Indicators (KPIs) including capacity, revenue, workflow, staffing, and patient experience. It emphasizes clear ownership, consistent reporting, and aligning Electronic Health Records (EHR) to effectively track these KPIs.

The article provides a comprehensive checklist for healthcare clinics considering custom development in Charm, an electronic health record system. It guides users to distinguish between workflow issues and software limitations, shares conditions favorable for custom development, and warns against common pitfalls. Guidelines for controlled execution of custom projects are also presented.

To safely grow your practice, design separate electronic health records (EHR) workflows for insurance and cash-pay models. Further differentiate through different appointment types, financial consent template, and revenue reports. For scalability, choose EHR platforms allowing standardization and automation.

To streamline clinic operations in Charm, measure and reduce clicks per visit by streamlining and observing real workflows, eliminating unnecessary tasks, and shifting workloads to the earliest stages. Revisit quarterly and incorporate automation last, post-optimization.

A practical checklist guides practice owners to create effective owner dashboards; prioritizing timely insights over aesthetics, focusing on essential revenue and operational metrics, detecting outliers in multi-provider setups and maintaining review cadence. A well-designed dashboard aids swift decision-making and practice management.

The guide explains how to prepare Charm, an Electronic Health Record (EHR) system, for audits without disrupting a clinic's operations. The ten steps focus on identifying audit scenarios, setting permissions and roles according to actual clinic operations, standardizing documentation, configuration, stabilizing orders, results, messaging, task management, and running mini internal audits. Finally, it advises making audit readiness a regular, low-overhead habit.

This guide offers strategies for healthcare practices to synchronize their clinical care with business operations, thus boosting margins and preventing staff burnover. It emphasizes optimizing outcomes, defining key metrics, aligning with EHR, standardizing documentation, and integrating burnout prevention into business metrics.

Transforming EHR cleanup into a strategic advantage can improve revenue and reduce staff burnout. To achieve this, it's essential to establish clear business goals and operational standards, control front-end revenue, streamline documentation, manage task routing, monitor performance metrics, and implement a time-boxed cleanup project.

Successfully scaling Charm to a multi-location operation requires pre-planning, standardized processes, careful implementation, and goal-orientated assessment. It's crucial to design workflows for team efficiency, ensure consistent clinical/billing practices, and employ automation where efficient. Ensuring Charm reflects actual clinic operations is key.

Transforming regular electronic health records (EHR) cleanup into a strategic practice can reduce costs, improve staff efficiency, and increase practice revenue. By focusing on business problems over software, standardizing and streamlining templates and workflows, and providing regular training, practices can ensure clean, reliable data supporting sustainable practice growth.

Streamline telehealth by using a single defined operating model in Charm, making scheduling error-free, and ensuring easy accessibility to meeting links, thereby creating a reliable, easy, and profitable workflow for clinic staff and management.

To reduce EHR-related errors, practices should prioritize high-impact errors, map actual workflows, standardize critical paths, assign clear responsibilities, incorporate error-proofing measures, establish visible metrics, conduct small pilot tests, associate process design with staff retention and regularly review the process.

The article outlines a ten-step checklist to guide clinic leaders through decisions on when to build versus buy when operating on Charm, a popular clinical software. It emphasizes clarity of problem description, exploration of Charm's native capabilities, consideration of the clinic's operational needs and strategic differentiation, estimating costs and potential returns, ensuring auditability, and setting up small, real-world tests for integration outcomes.

The article provides a detailed checklist for reducing staff burnout by improving Electronic Health Records (EHR) efficiency. Key strategies include assessing current EHR issues, optimizing templates and workflows, standardizing procedures, automating patient tasks, simplifying coding, and limiting alerts and notifications.

The article proposes a sequential action plan for clinic owners to turn around their struggling practices. It stresses the importance of stabilifying revenue, optimizing scheduling, clarifying roles, monitoring key metrics, minimizing EHR friction, managing AR and denials, and establishing regular operations rhythm.

Clinics can improve workflows by utilizing EHR configuration features such as customized clinical templates, structured task queues, implemented protocols, optimized scheduling, role-based permission control, communication standardization, and structured data entry fields for easier reporting. A careful, measured approach to configuration can enhance efficiency and patient care quality.

Clinic owners can prioritize operational issues using a decision framework based on constraints, operational impact, financial effect, and data. With clearly defined outcomes, measurable targets, and manageable changes, they can strategically improve profitability and scalability.